Frequently Asked Questions
For burtsbees customers, the sections below set out frequently asked shopping questions. This page applies specifically to burtsbets.shop.
Our approach at burtsbees to payment methods
This payment methods section covers orders and visits through burtsbets.shop for burtsbees. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
Details from burtsbees on products
For burtsbees customers at burtsbets.shop, this section explains products. What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
Details from burtsbees on delivery timing
burtsbees publishes this delivery timing guidance for customers using burtsbets.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Our approach at burtsbees to shipping cost
The following shipping cost guidance applies to the burtsbees storefront at burtsbets.shop. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.
tracking at burtsbees
The following tracking guidance applies to the burtsbees storefront at burtsbets.shop. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.
How burtsbees handles returns and exchanges
This returns and exchanges section covers orders and visits through burtsbets.shop for burtsbees. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
burtsbees: refund timing
The following refund timing guidance applies to the burtsbees storefront at burtsbets.shop. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
burtsbees: contact options
This contact options section covers orders and visits through burtsbets.shop for burtsbees. How can I contact you?
Email Support@burtsbets.shop, call 765-341-6782, or write to 4110 Baring Ave, East Chicago, Indiana, 46312, United States.
How burtsbees handles return shipping
The following return shipping guidance applies to the burtsbees storefront at burtsbets.shop. Who pays return shipping?
burtsbees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbets.shop
Phone: 765-341-6782
Physical address: 4110 Baring Ave, East Chicago, Indiana, 46312, United States